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25 March 2026

The International Client Service Week (ICSW) is celebrated in the first week of October and this year, at the Regional Service Centre Entebbe (RSCE), we will observe the week between the 5th and 8th of October. The week focuses on the client and celebrates the importance of client service and of the people who serve and support the client daily.

The Regional Service Centre Entebbe serves 20 UN Missions in Africa and is the largest service centre under the UN Secretariat carrying out over 700,000 transactions a year including travel requests, telephone bills, payroll, claims and grants for close to 18,000 personnel.

Chief RFTS, Emmanuel Ngor gives his closing remarks at the RSCE Long Service Awards Ceremony (c) UNRSCE / Mark Kaheru

“Our 100% implementation rate is the direct result of teamwork and close cooperation from managers across the Centre. This accomplishment demonstrates what we can achieve when we work together towards a common goal. I want to thank all managers and staff for their active engagement.”

Elise Metougue