The International Benefits and Entitlements Service Line (IBESL) manages contracts and administers benefits & entitlements of 3,200 international civilian staff members working in 24 peacekeeping and special political missions in Africa. of IBESL processes MORSS claims, payroll recoveries (related to accommodation, telephone bills, rations, catering services and liberty mileage) and reviews & clears open items.
The Service line is headed by a Service Line Manager. The staffing is clustered in three HR teams and one Finance team each led by an Officer as Team Leader. In total there are 24 staff members (10 international & 14 national). The composition in terms of gender is 15 female staff members and 09 male staff members.
IBESL has peak periods for contract extensions (May-July and November-January), entitlement travels (June-July and November-December) and annual dependency review (May-July).